1-877-691-2497

Mini U Storage - Chantilly

13721 Wall Rd
Herndon, VA 20171
Mini U Storage - Chantilly 4.5 out of 5 based on 217 reviews.
4.5 stars from 217 reviews
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Features

Office Hours
Sun9:00 AM - 3:00 PM
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
Sat8:00 AM - 6:00 PM

Access Hours
Sun6:00 AM - 9:00 PM
Mon6:00 AM - 9:00 PM
Tue6:00 AM - 9:00 PM
Wed6:00 AM - 9:00 PM
Thu6:00 AM - 9:00 PM
Fri6:00 AM - 9:00 PM
Sat6:00 AM - 9:00 PM

Available Reviews: 217
5/5 stars
George
Dec 23, 2018

Great staff, simple terms, great service
Great service. Your associate explained everything wonderfully, and helped me understand all the terms and conditions perfectly. Wonderful operation! My only reservation would be perhaps the cost, however we live in the Wash DC metro area and I can't really be surprised.

5/5 stars
Brian
Nov 19, 2018

Great facility
Great service. Very friendly and helpful

5/5 stars
harry
Oct 08, 2018

excellent facilities, , service, convenient secure location. good value.
excellent facilities, excellent staff, excellent service, convenient and secure location. good value.

5/5 stars
Efrain
Sep 22, 2018

Excellent customer service!
Excellent customer service! The staff are super nice.

5/5 stars
Janice
Jul 30, 2018

Excellent place to store extra stuff!!
So easy to rent a storage unit! The office staff was friendly and willing to help me find what I needed. Very smooth process. Thank you!!

3.5/5 stars
Mary
Jul 02, 2018

I already recommended to a neighbor who needs extra space for remodeling
took her to see the space and she was very impressed

5/5 stars
Jeff
May 19, 2018

Friendly, Professional, Highly recommended
I had no problems at any point during the process. Mike was friendly and professional, the entire process of showing me the storage unit and filling out the paperwork took less than half an hour.

5/5 stars
Natalya
May 02, 2018

Simply amazing
Great location, customer service, comfortability, convenience and overall great!!!

5/5 stars
Rene David
Apr 28, 2018

Smooth sign in process.
Everything went very smooth with the signing of the contract.

5/5 stars
Karen
Mar 25, 2018

Terrific experience. I highly recommend this site.
Service makes this storage site exceptional. Area is clean and accessible. I highly recommend them.

5/5 stars
Lynn
Mar 24, 2018

Customer service was excellent
Easy access to to facility. Near main roads. Easy online reservations and great price.

5/5 stars
Jeffrey
Mar 10, 2018

Great units and customer service
Units are clean, come with a free heavy duty shelf if desired and free use of moving truck. Customer service was fantastic - owners very helpful and nice.

5/5 stars
Dane
Feb 21, 2018

Great customer service, was very pleased.
It was everything it said it was, and very clean, and well kept, mike and his wife were great .

4.5/5 stars
Michael
Dec 27, 2017

Clean affordable facility
This mini-U facility was as advertised.

5/5 stars
Suzan
Dec 19, 2017

Service was excellent
I was happy from overall service

5/5 stars
LEROY
Nov 15, 2017

Very efficient move-in
Fast and efficient. Very helpful staff.

5/5 stars
Skip
Nov 12, 2017

Very efficient move-in
This was an efficient and pleasant move-in. Mike was very helpful in recommending and showing a better unit to meet my needs. He showed me a couple of units and was helpful while I took measurements. Mike got me into an odd-layout, end-of-building unit that is perfect for the primay item that I am storing. Paperwork was on-line and was completed quickly and easily at the on-site office. Highly recommend!

5/5 stars
Rebecca
Sep 06, 2017

Best Prices, Nice Facility and Friendly People
The prices were already lower than other storage places we looked at, plus there were so many discounts that we were also eligible for. The staff was so helpful in guiding us to the correct size storage unit we needed and accepted all the discounts that were available. Also having the free truck rental saved us multiple trips and having to rent a truck elsewhere. It was all in one convenient, perfect location!!

4.5/5 stars
carla
Sep 01, 2017

Clean, efficient and friendly
Painless assistance during a stressful time. Thank you.

5/5 stars
Alex
Aug 24, 2017

Excellent service and fair price
Excellent service, fair price, accurately advertised

5/5 stars
Michelle
Aug 15, 2017

Very nice people
It was an easy process. Clean facility and and convenient hours.

5/5 stars
Christine
Aug 08, 2017

Great Experience
Office staff was very helpful and everything went smoothly on our move-in date. We were able to use the moving truck which cut our move time in half! Great experience overall!

4/5 stars
Duong
May 25, 2017

Friendly manager rocks
Everything you need to store your goods Easy access and friendly service

5/5 stars
Jim Willis
May 22, 2017

Love it
Professional, friendly, helpful.

5/5 stars
Juan
Apr 22, 2017

Nice and clean
Fast and great help, clean ,great help

4/5 stars
Tom
Apr 19, 2017

U guys are great
Really friendly staff. No complaints

5/5 stars
Emily Dennis
Apr 15, 2017

Great!
My husband moved our stuff over from Public Storage today. (We had a TERRIBLE experience with Public Storage in Chantilly). This experience was definitely a breath of fresh air after the terrible customer service experience we had at our old facility. The owner is very friendly and helpful. Wish we would have moved our stuff here in the first place.

5/5 stars
Jeff Gregory
Mar 28, 2017

Great. Clean.
Very happy with the facility at this point.

5/5 stars
Jeff Gregory
Mar 27, 2017

Clean and affordable
Super clean unit. Drive up access. Happy so far.

4/5 stars
David
Feb 27, 2017

Easy move in, very helpful staff, good facility
The move in process was relatively quick. Overall good place. I like the fact that they have a truck you can use even if it's getting old. Everything fit, just note it says 10' but the inside is closer to 9'.

5/5 stars
Tanya
Feb 21, 2017

Good price, Great customer service, Clean units
Getting a unit was fast and hassle free. They showed me several units before I picked one, all of them were clean and up to date. The units are all easily accessible. 5 stars overall.

4.5/5 stars
Christine
Feb 16, 2017

Great Customer Service
I was very pleased with the customer service I received. They were very thorough and explained everything in detail. I am very happy with my unit.

4.5/5 stars
Jim
Feb 15, 2017

Excellent all around
Professional Staff. Excellent experience

5/5 stars
Jim
Feb 14, 2017

Excellent all around
Staff was professional and quick

5/5 stars
Amber
Jan 30, 2017

Perfect customer service!
Not only was this the best deal in town, but John also insured that I was completely satisfied.

5/5 stars
Jim
Jan 20, 2017

Professional and helpful.
Mini U Storage was professional and helpful in the sign-in process.

5/5 stars
David Maloney
Dec 10, 2016

Exceptional Customer Service and Storage Capabilities
Our family used this facility in support of our relocation from Fairfax to Charlotte, NC earlier in 2016. We used as many as 3 units during our 6 month transition - all good, e.g., clean, competitively priced, etc. Most significantly, between our relocation company and our family, we accidentally damaged the facility on 2 separate occasions by smashing a fire extinguisher holder and scraping the electronic gate. The staff was extraordinary in working with us and the insurance companies to resolve these issues. Their (staff) professional approach in dealing with us while using the facility from start to finish simplified our move and added a personal touch which was most welcome during a challenging inter-state move.

5/5 stars
Aditya
Nov 01, 2016

Great customer service , cheaper than most places in the surrounding area
The couple who currently manage the place are awesome !!

5/5 stars
Kristen
Oct 19, 2016

Amazing Customer Service
The on-site managers are so friendly and helpful. We have 4 Storage facilities within 3 miles of us. The option for the rental truck. The specials they were running, and the customer service made Mini U the best choice!

5/5 stars
Meghan
Oct 08, 2016

Great service, convenient
The staff is Awesome! Units are clean and facility is very secure

5/5 stars
Leigh Anne
Oct 02, 2016

smooth move-in with assistance from Need A Hand movers.
Too early in relationship to provide a review.

5/5 stars
Gayle
Aug 13, 2016

Couldn't have been easier!
You don't see customer service like this very often anymore. Courteous, efficient and helpful! They go out of their way to think of everything... I've rented units in the area before and I never had such a pleasant experience.

5/5 stars
Randy
Jul 30, 2016

Excellent experience
Rick and Joan are wonderful! They make the entire process as easy and stress-free as possible.

5/5 stars
Phantane
Jul 25, 2016

Great customer service!
Joan and Rick provided excellent customer service and thoroughly explained the rental process.

4.5/5 stars
Helena Billington
Jul 10, 2016

The manager was very helpful and caring
She took us straight to the unit we reserved and even helped us talk through how we were going to fit everything in. I didn't feel pressured to get the next size up. She made everything very easy and simple.

4.5/5 stars
Jeanne
Jul 05, 2016

Very Friendly Service
It is refreshing to have such thorough, friendly customer service. you don't find that much anywhere anymore.

5/5 stars
William
Jun 19, 2016

Easy move in - fast paperwork - super price - highly recommend!
Great location - very clean - friendly & helpful staff - highly recommend.

5/5 stars
Alan
Jun 12, 2016

pleasant staff
clean with easy access key pad access from car

5/5 stars
Greg
May 30, 2016

Great service
Joan contacted us right away. We moved over a holiday weekend so they let us know ahead of time what hours check in would be possible.

4/5 stars
Diego
May 24, 2016

neat and clean
the lady is nice and patient. clean place

3/5 stars
Diego
May 24, 2016

good place
nice place and affordable - they come with shelfs, free to use flatbelts,

4.5/5 stars
Diego
May 23, 2016

good place
this is a nice place, with veriy helpful people

5/5 stars
Diego
May 23, 2016

Not bad at all
The lady who works there is very helpful - the stores come with shelces which are helpful to some

5/5 stars
Kendell
May 01, 2016

Very professional service
This is the 3rd time using the facility. They make the stress of moving disappear.

5/5 stars
Anadelia
Apr 20, 2016

Joan was so helpful! Great rates and easy to work with.

4/5 stars
Thadra
Apr 17, 2016

Good customer service
The cart needs screws to secure the handle

5/5 stars
Aaron
Apr 15, 2016

Great customer service. Process was quick and simple.

4.5/5 stars
David
Apr 11, 2016

It is nice and protected.
It is in a good location, kept clean, and has good security.

4/5 stars
Vicki
Apr 09, 2016

Unit size is hard to visualize - suiggest you visit the premise
The management team, Joan & Rick, and the staff have been stellar. The fact that management resides on the property provides an additional sense of security.

5/5 stars
Taylor
Apr 07, 2016

Joan is the best !!
Joan is the best ever. The helped me when the movers I had started dragging their feet. She let me in the faculty to help make sure my items were secure and let me sign the paperwork afterwards so the movers could leave and stop charging me.

4/5 stars
Kate
Apr 04, 2016

5/5 stars
David
Apr 03, 2016

It is nice
The customer service was great and the facility lolks nice.

5/5 stars
Elaine
Mar 27, 2016

pleasant experience
This is so easy for me, they are all so helpful and patiently answer all my concerned of getting a right unit and right price for what I need. wonderful that is all I can said.

5/5 stars
Katherine
Mar 21, 2016

What a great team!
We have been completely impressed from the moment we found Mini U to the moment we drove away after delivering our items for storage. The contact we received from SpareFoot AND the owners of Mini U were above and beyond, with out being obnoxious, every step of the way. Being able to rent a truck at a VERY reasonable rate right at the storage facility saved us HOURs of driving back and forth. Really happy we have moved our storage needs to this location.

5/5 stars
Judith
Mar 18, 2016

The customer service and available (free, except for insurance) truck really set this place above all others. Their pricing was very good, and if you're in the market for moving boxes, don't go anywhere else. I'd use them again in a flash and have already recommended MiniU to others.

5/5 stars
Lu
Mar 05, 2016

Great storage price and locAtion
Great storage, price and location .

5/5 stars
Lu
Mar 05, 2016

Great storage price and locAtion
Great storage, price and location .

5/5 stars
Jonathan
Feb 23, 2016

Friendly and helpful staff
Helpful and friendly staff explained all the details upfront. Facility is very clean.

4/5 stars
Michael
Feb 13, 2016

People there were very nice and gave me a good discount.

5/5 stars
Brenda
Feb 10, 2016

Best management ever!
The husband and wife team that run this facility are the reason I chose it. They helped me find the best price for the unit. I was able to use the van from the storage company. I got a free lock. The area is immaculately clean. And the couple lives in an apartment on the property, so security is excellent.

5/5 stars
Fred Dickens
Feb 07, 2016

GREAT!!!!
People are friendly and helpful. Storage space is exactly what I needed. The free truck was really helpful. Price is just right.

5/5 stars
Sandra
Feb 06, 2016

5/5 stars
Gabriel
Feb 04, 2016

Best customer service ever!
I was there at 5.55pm, the office was supposed to close at 6pm but the lady in charge was very kind and prepared the lease in 15 minutes, which was amazing! Thanks for your outstanding service!

5/5 stars
Michael
Jan 22, 2016

From friendly and clean location. Reserved and moved-in in less then a day with no issues.

5/5 stars
Walter
Jan 14, 2016

Myra very helpful. Concern over damp floor. Upon return next day seems ok

5/5 stars
Nina
Jan 14, 2016

great experience, happy to have found them and be renting with them.

5/5 stars
Nina
Jan 13, 2016

I loved the move-in service and the pricing
It has been a good experience so far and I'm excited to rent with Mini-U! One thing that is a concern is that they kept the gate just open the whole time I was at the reception, although it should be locked and they give you the passcode to it.

5/5 stars
Walter
Jan 10, 2016

Helpful mgrs. Move in rather easy!
Some witness in unit manager said to keep them informed and would give us another unit if it persists

1/5 stars
Ashley
Dec 12, 2015

Verbally Abusive
I have never been spoken to the way that I was at this facility. The manager? Big guy, yelled at me and told me in a father voice to "put down my phone or I would not be allowed to have a storage unit. If I wasn't already having a bad day I would have packed all my things back and found another dlfacility but unfortunately he knew I was upset before his outburst and took that advantage to bully me. It was very inappropriate and unprofessional to say the least. Having a tiny women being yelled at in front of other customers to the point of crying is a very bad form.

5/5 stars
rima
Dec 11, 2015

Great storage
Joan was amazing. Friendliest people and customer service. They were honestly the best customer service I've ever had.

5/5 stars
Crystal
Dec 10, 2015

Great group of people. Efficient and kind.

5/5 stars
Jennifer
Dec 07, 2015

Fantastic Facility
Managers are so friendly and helpful. Prices are very reasonable.

5/5 stars
Michael
Dec 04, 2015

Great facility
Friendly staff, secure facility.

5/5 stars
William
Nov 12, 2015

5/5 stars
Robert
Nov 05, 2015

Best deal in the area
The units are as advertised, the staff is very helpful and accomodating. I usually think that advertised specials are bogus and never come true. Well, on Saturday I came to rent a storage space and got a free lock, free truck rental ($29 insurance) and free shelves in my unit. The first month rent was advertised on Sparefoot for 1/2 price, but on the sign in the window it said $1 first month, so they gave me the $1 deal. All for a lower price per month than any other place in the area. I saved a few hours and a lot of hassle using the truck instead of my personal vehicle to move my stuff. I couldn't have asked for a better experience!

5/5 stars
Dionne
Nov 04, 2015

Great
Great price, wonderful customer service, very clean facility! Wish I knew about this facility before.

5/5 stars
Naura
Oct 19, 2015

The move-in was hassle free!
From the moment I walked in, I was greeted so warmly. I was pleasantly surprised at the cleanliness of the storage unit I rented. The grounds are secured by gates, so you can rest assure your items will be safe. The convenient location and flexible hours of access are what made finalized my decision to rent with Mini U Storage.

5/5 stars
Evelyn
Oct 16, 2015

The managers of Mini U Storage, Rick and Joan, are wonderful. Their customer service is superlative. Joan took the time to show me several units of varying sizes and did not push me to choose any specific unit, but instead encouraged me to select a unit on my personal needs - not of the needs of the storage company. Both Rick and Joan did not make me feel rushed and I felt comfortable with taking my time in selecting a suitable storage unit for my needs. I very much recommend going with Mini U Storage in Chantilly.

4.5/5 stars
Swamy
Sep 30, 2015

Joan was great
She called immediately after I got the reservation, showed me the unit before completing the transaction and gave me a free lock. She also reserved a free truck.

5/5 stars
VW.
Sep 05, 2015

Great storage option for short or long term needs
The location is well laid-out, they on-site management team is super friendly, responsive, and helpful. The initial sign-up to actual move in was a breeze. Payment can be made on-site, online, or through automatic monthly charge to your CC.

5/5 stars
Elizabeth
Sep 03, 2015

The woman at the front was so helpful! I wasn't sure what size storage unit I needed so she took me to see the various sizes before I decided.

4.5/5 stars
wilfredo Edwar cabrera
Sep 02, 2015

awesome
Great prices. Really liked the customer services provided in there. A+

4/5 stars
Kyle
Aug 27, 2015

Great place
Excellent customer service, easy move.

5/5 stars
Michael
Aug 26, 2015

Having use of a truck made moving so much easier! Great place.

4/5 stars
Steve
Aug 24, 2015

friendly staff, quick and easy
The process was smooth and the staff was very helpful.

5/5 stars
Laurie
Aug 22, 2015

Better service and price than expected!
I'm so glad I did the research online first. Thank you Sparefoot for having all information needed to make a great decision. I was able to compare several different facilities and prices. I would use this website again.

5/5 stars
walter
Aug 12, 2015

Management is outstanding

4/5 stars
John
Jul 31, 2015

Great overall, though dimensions not quite as advertised
Overall move-in experience was good, but dimensions of unit weren't quite as described, the unit was ~6" less deep than advertised.

5/5 stars
W
Jul 29, 2015

Great Great Service
Our Storage units were affordable. The truck rentals were convenient and reasonably priced. The management really endeared themselves to us by being so helpful.

5/5 stars
Sherry
Jul 28, 2015

Great place!
easy to sign up, very accommodating staff and friendly too. Comparable prices with great multi month deals, worth the visit, check them out!

5/5 stars
Whitney
Jul 28, 2015

A great place to keep your belongings!
The office staff was so helpful and friendly and I immediately knew I was putting my belongings in the right place.

5/5 stars
CG
Jul 13, 2015

Perfect Experience
Couldn't be happier with my experience at this location. My move-in process was easy and efficient, and Joan took time to answer my questions and show me the storage space prior to finishing up the process to ensure it would accommodate my stuff. Price appears to be the best around the area, and the ground-level location of the units makes move in/out incredibly easy. Place is clean, well maintained and easy to access. Overall, incredibly impressed and definitely recommend.

5/5 stars
Rebecca
Jul 08, 2015

Easy. Friendly. Just right

5/5 stars
Sg
Jun 21, 2015

Great facility!!
The staff is fantastic, super helpful and very willing to help!! Love how easy they made this all to be.

4.5/5 stars
Kendell
Jun 17, 2015

Very Professional Management team!
Very Professional Management team from Detroit. The property was clean and the Manager was personable.

5/5 stars
Michael
Jun 14, 2015

Best storage and customer service
I checked into the storage yesterday and took advantage of the free 15ft moving truck. The real bonus was the staff. I am truly amazed at how efficient, friendly and just simply amazing the staff and management are. I plan on keeping my storage unit for a long time and its all due to the staff!

5/5 stars
Hassan
Jun 12, 2015

it was nice walking to
they where very helpful and explanatory to everything

4/5 stars
Rajendra
Jun 05, 2015

Manager was very helpful, very friendly. Answered all my question. Transaction was very smooth.

4.5/5 stars
Christina
Jun 03, 2015

Excellent customer service
I WILL MAKE SURE I TELL ALL MY FRIEND ABOUT THE SERVICE.

4.5/5 stars
Christina
Jun 03, 2015

Excellent customer service

5/5 stars
Erin
May 28, 2015

Wonderful! Very kind, helpful owners

4/5 stars
Muhanna
May 23, 2015

The location is perfect
The serivec was too fast and easy way

4/5 stars
Timothy
May 15, 2015

4.5/5 stars
Robert
May 12, 2015

Excellent facility, great customer service, good accessibility.
The facility is very accessible and well maintained. There is a good selection of room sizes. The managers respond promptly to customer problems or inquiries.

4/5 stars
Landis
May 02, 2015

4/5 stars
Kenny
Apr 27, 2015

John is very helpful
The place was clean and secure. Easy to use and John was informative and extremely helpful.

5/5 stars
Joseph
Apr 24, 2015

Good location, great online deal, friendly managers
Reserved a great AAA-member deal online, and went in the next morning to do the paperwork and start moving stuff into our unit. The manager(s) were super friendly and great to work with.

5/5 stars
Clifford
Apr 22, 2015

Gaetana and John were friendly, helpful and made it a very enjoyable experience.

4.5/5 stars
Francesca
Apr 21, 2015

so far, so good!
The storage facility looks clean and secure. Gate hours are reasonable and customer service has been great so far. I wish they had security cameras, but that is the only thing missing.

4.5/5 stars
Alex
Apr 11, 2015

Clean, professional, and reasonable
The grounds and my unit were immaculate. The managers were extremely helpful and courteous. Plus the price point was better than everyone else I looked at in the area. Overall my experience was pleasant. I will definitely be recommending this place.

4/5 stars
Markus
Apr 10, 2015

Thank you.

5/5 stars
srinivas
Apr 09, 2015

Totally satisfied and recommend to others.

4/5 stars
Nancy
Apr 07, 2015

5/5 stars
Matthew
Apr 06, 2015

Very helpful.
Everyone was very friendly, and the service was fast. Answered all questions. Thank you.

4/5 stars
Ashley
Apr 04, 2015

4/5 stars
Dan
Apr 01, 2015

They were very nice and helpful. This is our second space here and would definitely recommend the. To others in need of storage.

5/5 stars
Barbara
Apr 01, 2015

Great rental experience!
Very pleased with Mini U Storage. Staff was knowledgeable, courteous and efficient. Storage was exactly as described. Got a free truck rental with my online reservation that made the move-in painless. Would recommend this facility to anyone looking for a good price and good service.

5/5 stars
Jen Grier
Mar 29, 2015

very friendly
very thorough, made sure I understood everything. Easy to work with

5/5 stars
kim
Feb 10, 2015

4/5 stars
Evan
Jan 26, 2015

4.5/5 stars
K Stevenson
Jan 03, 2015

Lucky to Have Found It!
It was happenstance that I found the storage facility via Sparefoot which was another website I found by happenstance. Sparefoot saved me time and money. The online reservation process was quick and easy. The staff (I fail to remember their names) were helpful and friendly. The location was easy to find. These were the carrots for me: The monthly rent for unit size. Free use of their truck. Military veteran discount. 50% off first month's rent. No requirement to purchase insurance (since I have my own) to take advantage of the promotions.

5/5 stars
Edita Karosaite
Dec 18, 2014

Very satisfied with everything
Reasonably priced, convenient access to the unit, and very good deal on a rental truck.

5/5 stars
Jacquelyn
Dec 11, 2014

Very easy, good prices, fast and friendly service.

5/5 stars
Edward
Nov 18, 2014

Would highly recommend to others.

5/5 stars
Lisa Coleman
Nov 09, 2014

Gentleman very nice!!! :)
Very good! The gentleman was extremely helpful, kind and efficient!

4/5 stars
Pradeep
Nov 07, 2014

4/5 stars
Yvetta
Nov 02, 2014

I was a bit disappointed about the insurance. I was not notified/informed before hand that a homeowner's policy was required. Although I faxed a copy within two hours after learning of the requirement, I was still charged the $9.

4/5 stars
Randy Sayles
Oct 27, 2014

Manager quickly resolved several issues during move in and subsequent day with entry via electric gate

4/5 stars
rumbidzai
Oct 23, 2014

Great service and deal

3.5/5 stars
Harsh Malhotra
Sep 25, 2014

Access was not working
I signed registration documents on 21st Sept. and got access Code. Post that I went ahead to pickup my household and came back around 3.30 PM i.e. their after business hours. While trying to use given access code I realized it was not working for me. I was in terrible situation as I had to catch my flight next day and was not able to stuff my belongings. After spending an hour with their Phone support and trying 2 access codes I managed to get one. So lesson learnt for me to try any access code once to get it from Customer Service executives .

4/5 stars
Adam
Sep 24, 2014

Very great experience. Took me to the unit I had reserved. I thought I would need more space so they found a unit in the next size that was open to show me. I took that unit and they gave me the online price saving me a few bucks each month. Really happy with the experience!

4.5/5 stars
Jennifer Olin
Sep 17, 2014

Awesome couple that work here, very friendly
The Married couple are so awesome! They are very friendly and very professional.

5/5 stars
Garry
Aug 21, 2014

Excellent customer service and support

5/5 stars
Robert Bumbary
Jul 15, 2014

Great Facility!! Clean, Secure, and Terrific Customer Service
The staff at Mini U Storage Chantilly are very helpful and are quick to rent units and adjust accounts. The process for obtaining a storage unit is easy and the units are clean. I want to acknowledge the clean bathrooms on the premises and the security gates. I would highly recommend this facility to renters looking for a good and safe storage unit facility. A+

5/5 stars
Amanda
Jul 15, 2014

The staff was EXTREMELY friendly and helpful. Love it and never thought I would care about a "storage unit". Great experience.

5/5 stars
Sandy Gretzkowski
Jul 07, 2014

Great Clean Storage Facility, Great Staff
Couldn't have gone more smoothly. The staff is great. Units are clean. So helpful. Highly recommend!

4/5 stars
Rita
Jun 29, 2014

Lynn was great. Made the experience incredibly easy.

4.5/5 stars
Laurie
Jun 09, 2014

I would highly recommend this place. Staff is super helpful and very friendly. Facility is clean and location is convenient.

4/5 stars
Samuel
May 25, 2014

I thought the service was exceptional and quick.

4.5/5 stars
Beth
May 14, 2014

Easy and less expensive than others nearby

5/5 stars
Amanda Greathouse
May 06, 2014

What a great experience!
Would you ever think you'd have a 'relationship' with your storage unit staff, of all places?! Well, that is exactly how you feel when you meet the team at Mini-U. First of all, the entire property is clean and well maintained. The staff (everyone!) was super friendly and welcoming. I never knew that my storage unit would be something that I 'cared about', but this experience was awesome. From giving my kids a ball to play with while doing paperwork, to a ride in the golf cart (made my daughter's day) to super friendly phone calls and in-person visits. The deal I got through Sparefoot was also super! Terrific experience and I feel really good about the location of my valuables and that they will be secure.

4/5 stars
Henry
Apr 29, 2014

Excellent staff and well-maintained facility.
Excellent staff and well-maintained facility.

5/5 stars
Bernadette
Apr 23, 2014

Great.

4/5 stars
Kevin
Apr 19, 2014

5/5 stars
Jay T.
Apr 08, 2014

Great place-Good Security
Friendly staff and great location!

4/5 stars
Carmen
Apr 04, 2014

5/5 stars
Bob
Apr 01, 2014

Excellent facility with excellent managers.
Lynn made the sign up process smooth, quick and easy. Facility is clean and easily accessible.

5/5 stars
Gunnar
Mar 25, 2014

Lynn is the best manager! Hope she stays there for a long time!!!!!

4/5 stars
Jennifer
Mar 19, 2014

Lynn and Harv were very helpful. It was my first time renting a storage unit and they made the process quite easy.

5/5 stars
ashley
Mar 18, 2014

4/5 stars
Karl
Mar 13, 2014

5/5 stars
Wayne
Mar 06, 2014

Great staff. Facility extremely well maintained. Excellent experience!

4/5 stars
Allison
Mar 05, 2014

4.5/5 stars
Calvin Wod
Feb 27, 2014

Unit had direct access at the very best price!

5/5 stars
Linda
Jan 02, 2014

Staff was extremely nice and helpful. The unit was very clean.

5/5 stars
ANNIE HERMANN
Dec 05, 2013

Staff was very efficient, helpful and the facility satsfied my needs
The staff went out of their way to meet the needs of a client with special needs. This was awesome!

4/5 stars
Jess
Nov 26, 2013

Great, but do not expect a free rental truck
The facility is great, however I was not impressed with the offer for the free rental truck. I tried to reserve the truck approximately 2 weeks before I needed it and I was told to call back about 5 days before I needed it. When I called back, the truck was not available. I would prefer not to have the free truck advertised if they will not accept reservations in advance.

5/5 stars
Bill
Nov 26, 2013

Very helpful

5/5 stars
Bill
Nov 25, 2013

5/5 stars
Junaid
Nov 25, 2013

Wonderful!!

5/5 stars
Thomas
Nov 21, 2013

5/5 stars
James
Nov 14, 2013

John was professional and friendly great experience.

4/5 stars
Neil
Nov 12, 2013

Very good onsite staff who resolved an issue immediately. Great place.

4.5/5 stars
Tahnee
Nov 11, 2013

5/5 stars
Derek
Nov 07, 2013

Fast and inexpensive

5/5 stars
Brad
Nov 07, 2013

Very good

5/5 stars
Neha
Nov 07, 2013

Helpful, easy and hassle free.

5/5 stars
Shelby
Nov 05, 2013

Excellent srvice and value : customer friendly

4/5 stars
Zyang
Nov 04, 2013

Excellent

5/5 stars
Scott
Nov 04, 2013

good!

5/5 stars
Shelby
Nov 04, 2013

Wonderful

5/5 stars
Jay
Nov 04, 2013

Excellent

5/5 stars
Jared
Nov 04, 2013

5/5 stars
Virginia
Nov 04, 2013

2/5 stars
Marcia
Oct 31, 2013

Had a wonderful initial contact experience with on-site mgmt. team. Found them courteous and helpful, but later found out incomplete information regarding truck rental had been communicated. Despite multiple phone conversations regarding the reservation of "free" move-in truck, upon arriving to pick up this truck to move my items I was informed by a curt, officious, and rude younger man differing policies than I had been advised by mgmt. Mgmt was off and he was of no help; I had to ask him to contact them by phone, which he begrudgingly attempted without success. This resulted in my completing my move making multiple trips between Middleburg Va and Herndon facility, in a compact station wagon with a broken hatchback - FUN! It was also noted that this employee who was staffed to cover the desk until 3pm Sun 10/26 did in fact close and leave early, as I arrived back at 2:57 onsite and another storage client was parked in lot looking for staff as I pulled up at 2:56. Very dissatisfying experience overall; I wanted to refund my money and go elsewhere, but this would have been counterproductive as it entailed moving articles already placed. But all in all, a very poor and most distressing experience...

3/5 stars
andrew
Oct 29, 2013

Customer service was great. The storage unit I had was broken and dirty. The on site manager quickly provided me with another.

4/5 stars
Richard
Oct 29, 2013

4/5 stars
Gary
Oct 13, 2013

Both customer service representatives were curteous and knowledgable.

5/5 stars
john
Oct 09, 2013

very nice clean well managed storage
excellent deal from internet and great place

5/5 stars
Karen
Oct 08, 2013

Allyn was awesome! Made the experience short and sweet

4/5 stars
Mark
Oct 08, 2013

4/5 stars
Arthur
Oct 04, 2013

Great.

4/5 stars
Stephen
Oct 03, 2013

4/5 stars
Natalie
Oct 03, 2013

Great customer service!

5/5 stars
Lynn L
Sep 29, 2013

Great customer service and great price
I found Mini-U Storage Chantilly staff to be very friendly and helpful. They immediately assisted me and confirmed the great price I found. I'm glad that I found their location through your website!

5/5 stars
Maura
Sep 19, 2013

Awesome, very helpful.

5/5 stars
Dave
Sep 19, 2013

Come in needing help packing and moving in and out in 10 min with everything we needed. Very helpful

5/5 stars
Shilly
Sep 18, 2013

Super-helpful, caring staff

4/5 stars
Stephen
Sep 17, 2013

Easy to get storage space.

4/5 stars
Nancy
Sep 17, 2013

Reservation of unit was simple, and flexibly worked with our schedule change. Customer service was fantastic, unit was clean and had high ceilings for more room than expected! I would definitely recommend this facility to anyone in the area looking for a storage option.

5/5 stars
Alenjandro
Sep 15, 2013

Excellent Service!

5/5 stars
Sadiarm
Aug 29, 2013

4/5 stars
Bethina
Aug 27, 2013

Very personable nice and understanding.

5/5 stars
Gayle Arnold
Aug 21, 2013

Super Helpful Mindy & Allen
Mindy & Allen went above and beyond in helping me find the right size unit and help me navigate through a very stressful moving situation. I'm so grateful they went out of their way to make things so much easier for me!!

5/5 stars
Ryan
Aug 13, 2013

Folks at the front desk were excellent. Paperwork was quick and easy. Very nice.

5/5 stars
Andrea
Aug 13, 2013

Allen and Mindy were awesome! My husband and I couldn't be happier. Not only was the price good, we used their truck, and we got two Washington Nationals tickets! We will definitely be recommended them to everyone we know! Sincerely, Andrea Allen

5/5 stars
James
Aug 10, 2013

Quick paperwork, great customer service, great price and location. Thank You!

5/5 stars
Matt
Aug 10, 2013

5/5 stars
Sheri
Aug 07, 2013

Wonderful experience. The manager was extremely professional, friendly, helpful and made the move and truck rental process seem like a snap. He answered all of our question, gave us great advice and we even got Nationals Baseball tickets on top of the great service. We've already told several of our friends about this place. Keep up the great work and thanks for hiring such nice and helpful people!

4/5 stars
Millard
Aug 06, 2013

4/5 stars
Bruce
Aug 03, 2013

Great facility at a great price.

5/5 stars
Zhaoyang X.
Aug 02, 2013

5/5 stars
Brian C.
Jul 29, 2013

3.5/5 stars
BRohm
Jul 10, 2013

Good facility, great value. Rented a 5'x10' unit, much cheaper than any other facility in the area that I found.

4/5 stars
Michael R. Jennings
May 05, 2013

Very Accomadating
The husband and wife team made everything go smoothly. They assisted the driver of the 53' moving van by walking the route of easiest movement for a truck that size. So far, so good.

4.5/5 stars
Cathy K.
May 02, 2013

Fantastic customer service! Quick and easy move-in.
So far it's been a pleasure to do business with this facility. The couple who run the facility are very pleasant and helpful. The paperwork was quick and painless and they even allowed me to rent their moving van for $19 with 50 miles included. I couldn't go wrong! The entire facility, including my storage unit, was spotless. If the service continues like this, I'll be happy to recommend them to friends in the area.

4/5 stars
Daniel
Apr 30, 2013

Excellent customer service! Very clean facility.

About Mini U Storage - Chantilly

• Free $10 Starbucks gift card at time of rental, MUST be reserved through Sparefoot or Miniustorage. com.
• Free Truck rental period with each new unit rental ($30 value), first 50 miles FREE! (Insurance, deposit and fuel are renter's responsibility) Get all the details from the managers.
• On-site Resident Managers
• Customer service is our #1 PRIORITY!
• Large variety of Inside and Drive Up access units
• Free use of shelving – keep your stuff neat and organized!
• Mini U Storage has friendly and knowledgeable staff that can help you with all of your moving and storage needs. We even sell moving and packing supplies on-site for additional convenience.
• Advertised unit sizes are approximate sizes. Please inspect the unit to be sure the actual size meets your needs.
• The special pricing and Move-In Discounts are for new customers only.

*Proof of property insurance is required at the time of move-in. For your convenience, we offer property insurance on-site.
**Due to high demand we can only guarantee availability for a few days, though we will do everything possible to honor all reservations. Please reserve your unit within 7 days of your storage need. Thanks!
Available Prices: 12
Price Range: $39.00 to $387.00

5' x 5' Unit

  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$39.00
per month
Reserve

5' x 8' Unit

  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$39.00
per month
Reserve

5' x 10' Unit

  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$49.00
per month
Reserve

5' x 8' Unit

  • None door
  • Floor 1
  • Interior
$49.00
per month
Reserve

5' x 10' Unit

  • None door
  • Floor 1
  • Interior
$55.00
per month
Reserve

5' x 6' Unit

  • None door
  • Floor 1
  • Interior
$57.00
per month
Reserve

8' x 10' Unit

  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$85.00
per month
Reserve

10' x 10' Unit

  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$109.00
per month
Reserve

8' x 10' Unit

  • None door
  • Floor 1
  • Interior
$129.00
per month
Reserve

10' x 12' Unit

  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$139.00
per month
Reserve

10' x 20' Parking Space

  • Vehicles permitted
  • Drive up
$155.00
per month
Reserve

10' x 30' Unit

  • None door
  • Floor 1
  • Vehicles permitted
  • Drive up
  • Outdoor access
$387.00
per month
Reserve
13721 Wall Rd, Herndon, VA 20171